When we publish something material that turns out to be wrong, we correct it in public. This page describes how we handle three kinds of post-publication change — corrections, clarifications, and updates — and how to report an error you have spotted.

Corrections

A correction is the fix for a factual error material to the reader’s understanding. Corrections are noted in a dated block at the foot of the briefing, with the original wording quoted and the corrected wording shown. We do not silently rewrite the body of a briefing.

Examples of changes we treat as corrections:

• A misstated regulatory citation, deadline, or threshold
• A misattributed quote or wrongly identified person
• A factual statement about a vendor product that turns out to be incorrect
• A wrong financial figure or settlement-window claim

Clarifications

A clarification is a non-factual change made for precision or to remove ambiguity. Clarifications appear in the same foot-of-article block as corrections and are dated.

Examples of changes we treat as clarifications:

• Tightening wording that could be read in two ways
• Adding context that was implicit in the original but worth stating explicitly
• Noting that a vendor disagrees with our characterisation, where the disagreement does not change the underlying claim

Updates

An update is new information — a regulatory change, a vendor announcement, a follow-up event — added to a still-relevant briefing. Updates are dated and marked in-body where they appear, and noted at the foot of the briefing.

We update briefings rather than republish them when:

• The new information directly bears on a claim made in the original briefing
• The briefing is still actively read (recent traffic, inbound links)
• The change is substantive enough that a reader who saw the original would want to know

When new information is large enough to warrant a separate briefing, we publish a new piece and link from the original to the follow-up.

How to report an error

Write to [email protected] with:

• The briefing URL
• The passage in question (paste the exact wording)
• The factual point you believe is wrong
• A source we can verify — a public regulation, vendor document, paper, or filing

We acknowledge correction requests within five working days and either correct, clarify, or explain why we are not changing the briefing.

Anonymous reports

We accept anonymous correction reports. We will still verify the underlying claim against the source you provide before changing the briefing. Anonymous reports without a verifiable source are difficult to act on — please cite the source even if you do not want to be identified yourself.

Response timelines

• Five working days. Acknowledgement of the report and a first response.
• Ten working days. Decision (correct, clarify, or decline) for routine cases.
• Twenty working days. Decision for cases that require subject-matter expert review or legal consideration.

Disputed claims

Where we believe the briefing is accurate and the reporter believes it is not, we will explain our reasoning, point to the source we relied on, and where appropriate add a clarification noting the disputed reading. We do not change a briefing because a covered organisation objects to it.

What we do not do

• We do not remove published briefings.
• We do not silently edit historical content.
• We do not backdate corrections.
• We do not change a published briefing in response to commercial pressure from an organisation covered in it.
• We do not pay for, or accept payment in exchange for, removing factual statements that a covered organisation finds inconvenient.

Right of reply

Where a briefing makes a specific factual claim about a named organisation or individual that the organisation or individual contests, we offer a right of reply. The reply is published at the foot of the briefing with the date it was received. The right of reply is not unlimited — we do not republish marketing material, threats of legal action, or rebuttals that do not address the specific factual claim.

Public corrections archive

A public archive of corrections, clarifications, and updates is maintained at /corrections/ (where available) so that readers can see what has changed across the publication, not just on a single briefing.